Well! I was horrified to read on Page 5 of the East Anglian Daily Times today that, in a survey of local authorities carried out for the Government, Babergh had come bottom of the list of Suffolk authorities when it came to customer satisfaction and value for money. This it appeared, was despite the fact that people thought that the area was a great place to live.
I was greatly relieved therefore when, on opening my e mails, I received one from Babergh saying that the survey had been full of errors. In fact the Council scored number one for value for money and number two for customer satisfaction, a very small way behind Suffolk Coastal. In addition on both measures Babergh was well above the national and regional averages.
Well that’s a relief. I didn’t think we were really making that much of a mess of running the council. Of course, one has to echo the Chairman of the Strategy Committee’s comments that we can’t be complacent, but it is nice to know that the efforts of Members and officers are appreciated.
It is thought that someone at the organisation doing the survey got in a bit of a muddle when it came to sending out the results. I think a correction from the EADT is in order.
