In addition to concerns about rural transport, in recent weeks a lot of people have been complaining bitterly about the sudden deterioration in our postal services.
(The picture above is a throwback to happier times, when the postie had time to stop and pass the time of day, and also deliver the mail at a reasonable time!)
The time at which the post is delivered has been changed without warning, deliveries have become very erratic, and sometimes the post is so late that it is barely possible to respond, if necessary, by return of post. One resident received a letter at 4 p.m. in the afternoon informing him of a hospital appointment the next day which was extremely inconvenient. Letters have been mis-delivered, seem to have gone missing, and instructions to redirect have not been adhered to. There is also the suspicion that no post is actually being delivered to certain areas on certain days, which I believe is in contravention of the Royal Mail’s duty to deliver on six days of the week.
Since there seems to be a systemic problem across the whole Ward, I see no point in going through the ‘complaints’ procedure. I therefore am writing a letter to the Chief Executive Officer of the Royal Mail, Moya Green and copying it to the Chairman, Donald Brydon.
Believe it or not it was very difficult to find the address of the headquarters of the Royal Mail on the website. Or perhaps, on second thoughts it’s not so surprising. I am sure that they don’t want to risk receiving letters, or wish to entrust their replies to the postal service in its current state.
I will report back.......
